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From 1st October 2018, GP services for registered patients at Battle Hill will be provided by Park Road Medical Practice. You will still be able to access GP services at Battle Hill Health Centre, but after that date you will also have the option of attending the surgery at 93 Park Road, Wallsend.

Please continue to use GP services at Battle Hill in the normal way. On 1st October 2018, your registration will automatically transfer to Park Road Medical Practice as your new provider.

Walk-in services are moving to a new Urgent Treatment Centre at North Tyneside General Hospital (Rake Lane). You will be able to book an appointment with the Urgent Treatment Centre by calling NHS 111, or walk in and wait between 8am and midnight, seven days a week You will no longer be able to access a walk in service at Battle Hill Health Centre Registered patients will be able to make an appointment at the Battle Hill GP practice by calling 0191 295 8520 Extra GP appointments are also available
at Battle Hill and across North Tyneside at evenings and weekends. Call your GP practice or NHS 111 to book one of these appointments

systmoneline LOGO

SystmOnline allows you access to a range of services on your smartphone, tablet or computer at anytime and anywhere.


If you haven't already registered for SystmOnline, why not read the information below and complete one of our registration forms? Once you have registered we will email or ask you to collect your log-in details.

Any registered patient (16+) can register for one of the below services. All you need to do is complete the appropriate form and return it to Reception along with proof of ID. For children, please see the section on Parental access. 

Standard Access

This allows you to:

  • Book or Cancel appointments
  • Order your repeat medication
  • Change your personal details
  • View your Summary Care Record (electronic record of your current medication and allergies)

Standard Access Form



Detailed Coded Record

In addition to the services covered by Standard Access, Detailed Coded Record allows you to view your:

  • Illnesses and Diagnosis' 
  • Immunisations
  • Test result


To request access to your detailed coded access, please read the information and form attached in the link below and return this to our Reception team. Please note all requests for detailed coded access will be reviewed by one of our salaried GPs and access will only be granted if they deem it safe to so.

Detailed Coded Record Access Form



Parental Access

As a parent you can request access to your child's online services. There are 2 different types of access as above. Parents can have Standard access to their child's online services until their 16th birthday however if a parent has access to their child's Detailed Coded Record, this access will end on the child's 11th birthday.

Access can be granted by completing and returning one of the forms to reception.

Parental Standard Access Form

Parental Detailed Coded Record Access                           


Proxy Access

Proxy access is used when a patient consents to allowing someone else (a named person) access to their record. This access can be revoked at any time by the patient or if the GP has any concerns the access is being misused. Proxy access can also be granted by the GP if it is deemed as being in the patient’s best interests.


A child aged between 11 and 16 may use this form to grant parents access to their detailed coded record. This will be on the understanding that the child is competent to make the decision (decided by GP) and understands they can withdraw this at any time.


More information about Patient Online can be found at

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