Battle Hill Health Centre Belmont CloseWallsend, NE28 9DXTel: 0191 295 8520
From 1st October 2018, GP services for registered patients at Battle Hill will be provided by Park Road Medical Practice. You will still be able to access GP services at Battle Hill Health Centre, but after that date you will also have the option of attending the surgery at 93 Park Road, Wallsend.
Please continue to use GP services at Battle Hill in the normal way. On 1st October 2018, your registration will automatically transfer to Park Road Medical Practice as your new provider.
In addition to general medical consultations the practice also hosts a number of clinics and services:
Our midwife has a clinic every Tuesday and Thursday 09:00 - 13:00. Once your pregnancy has been confirmed, the midwife will contact you to make an appointment.
Chronic Disease Management and Prevention:
Chronic diseases are long term conditions that need regularly reviewed. Appointments to review these are offered by our Practice Nurse and Health Care Assistant. Please see below to find out who you should book an appointment with:
Diabetes, Hypertension, Cardiovascular disease
Initial Chronic Disease Review: Health Care Assistant (15 mins)
Follow up Chronic Disease Review: Practice Nurse (15 mins)
Asthma Review: Practice Nurse (30 mins)
COPD Review: Practice Nurse (30 mins)
We are able to offer condom distribution, the contraceptive pill and the depot injection to our registered patients. For all other contraception and sexual health enquiries, please contact the One to One Centre in Shiremoor.
Our Health Care Assistant offers appointments for Smoking Cessation and Weight Management. If you want help to lose weight or quit smoking why not call and book an appointment?
Our Practice Nurse and Health Care Assistant also offer additional services and treatment. Please see below:
Removal of stiches and staples
Travel appointments (for more information see our Travel Vaccination page)
Health Care Assistant:
Bloods (over 16s only)
Health Checks (including blood pressure)
Removal of stitches
The Newcastle Hospitals run several specialist clinics including...
X-ray and Ultrasound
Due to unforeseen circumstances X-ray will only be available on the following days and times:
No appointment is needed however you must have been referred for an X-ray from an appropriate clinician such as your own GP or one of our Walk-in Nurse Practitioners.
Our Ultrasound clinic runs on a Monday 08:30-16:30 and operates on an appointment based following a referral from your GP.
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. On making your appointment you will be given or sent a questionnaire to complete and return to the surgery prior to your appointment. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Most travel vaccines incur a charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales.
If you require a Non-NHS service please ask to speak to a member of our admin team. Forms to be completed can also be handed in at reception who will be happy to pass them to our admin team. Our admin team will then contact you in due course with available appointment times and inform you of any charges you may incur.
The Walk-in Service is for minor illness, minor injury and health promotion advice. It is available 08:00 to 20:00 every day of the year. As we close at 20:00, make sure you get here well before that time to avoid disappointment.
There are no booked appointments for the Walk-in Service. When you arrive, go to reception and say you have come to use the Walk-in Service. The receptionist will ask you to complete a form and then ask you to take a seat. Be sure to let her/him know if you feel your condition is too urgent to wait a few minutes.
Minor illnesses such as:
Coughs and colds, fever, headaches and dizziness
Minor ear, nose and throat complaints
Minor eye problems eg conjunctivitis
Stomach upsets, indigestion, constipation
New minor skin complaints
Urine infections, thrush
Minor injuries such as:
Superficial cuts, abrasions, and new dressings of wounds
Minor burns and scalds
Insect or animal bites
Minor head injuries
New muscle or joint injury, eg strains and sprains, back pain, tendonitis, fractured wrists
For lifestyle/health promotion such as:
Pregnancy testing and advice
Chlamydia screening* and condom distribution
*please collect a Chlamydia pack from the surgery and once done hand back in to us and we will send this off for you. Results should be via email or text and be with you within 6-7 days
The Walk In Centre is NOT for:
More than minor illness or minor injury including
Serious medical emergencies
Serious head injuries, or loss of consciousness
Accidental or deliberate overdose of drugs or ingestion of poisons
Severe blood loss
Severe allergic reactions
Injury as a result of road traffic accidents
Asthma attacks or wheezy chests, especially in children
You should attend the Emergency Department for these
Chemical or traumatic eye injuries
Contact Eye Casualty or Emergency Department
Long term conditions and more than minor illness
Mental health concerns
Drug or alcohol addiction
Contact your own GP for help with these problems
Pregnancy related problems
Contact your midwife
All dental problems
Contact your dentist
Did you know about our Mobile App? The app will allow you to find out a little more about the services we have on offer here at Battlehill. You can select from the GP Surgery or Walk-in Centre.
Using the app you are able to:
Download today from your app store!
SystmOnline allows you access to a range of services on your smartphone, tablet or computer at anytime and anywhere.
If you haven't already registered for SystmOnline, why not read the information below and complete one of our registration forms? Once you have registered we will email or ask you to collect your log-in details.
Any registered patient (16+) can register for one of the below services. All you need to do is complete the appropriate form and return it to Reception along with proof of ID. For children, please see the section on Parental access.
This allows you to:
Standard Access Form
In addition to the services covered by Standard Access, Detailed Coded Record allows you to view your:
To request access to your detailed coded access, please read the information and form attached in the link below and return this to our Reception team. Please note all requests for detailed coded access will be reviewed by one of our salaried GPs and access will only be granted if they deem it safe to so.
Detailed Coded Record Access Form
As a parent you can request access to your child's online services. There are 2 different types of access as above. Parents can have Standard access to their child's online services until their 16th birthday however if a parent has access to their child's Detailed Coded Record, this access will end on the child's 11th birthday.
Access can be granted by completing and returning one of the forms to reception.
Parental Standard Access Form
Parental Detailed Coded Record Access
Proxy access is used when a patient consents to allowing someone else (a named person) access to their record. This access can be revoked at any time by the patient or if the GP has any concerns the access is being misused. Proxy access can also be granted by the GP if it is deemed as being in the patient’s best interests.
A child aged between 11 and 16 may use this form to grant parents access to their detailed coded record. This will be on the understanding that the child is competent to make the decision (decided by GP) and understands they can withdraw this at any time.
More information about Patient Online can be found at www.nhs.uk/patientonline
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