Walk-in Service
The Walk-in Service is for minor illness, minor injury and health promotion advice. It is available 08:00 to 20:00 every day of the year. As we close at 20:00, make sure you get here well before that time to avoid disappointment.
There are no booked appointments for the Walk-in Service. When you arrive, go to reception and say you have come to use the Walk-in Service. The receptionist will ask you to complete a form and then ask you to take a seat. Be sure to let her/him know if you feel your condition is too urgent to wait a few minutes.
The Walk-In Service is for...
Minor illnesses such as:
Coughs and colds, fever, headaches and dizziness
Minor ear, nose and throat complaints
Minor eye problems eg conjunctivitis
Stomach upsets, indigestion, constipation
New minor skin complaints
Urine infections, thrush
Minor injuries such as:
Superficial cuts, abrasions, and new dressings of wounds
Minor burns and scalds
Insect or animal bites
Minor head injuries
New muscle or joint injury, eg strains and sprains, back pain, tendonitis, fractured wrists
For lifestyle/health promotion such as:
Emergency contraception
Pregnancy testing and advice
Chlamydia screening and condom distribution
The Walk In service is NOT for…
More than minor illness or minor injury including
Serious medical emergencies
Serious head injuries, or loss of consciousness
Accidental or deliberate overdose of drugs or ingestion of poisons
Severe blood loss
Severe allergic reactions
Injury as a result of road traffic accidents
Asthma attacks or wheezy chests, especially in children
You should attend the Emergency Department for these
Chemical or traumatic eye injuries
Contact Eye Casualty or Emergency Department
Long term conditions and more than minor illness
Second opinions
Repeat prescriptions
Mental health concerns
Menstrual problems
Drug or alcohol addiction
Contact your own GP for help with these problems
Pregnancy related problems
Contact your midwife
All dental problems
Contact your dentist
Treatment…
If the nurse practitioner offers you some medication as part of your treatment, it will be subject to the usual NHS prescription charge (where applicable).